Refund Policy
If something you bought is not right, tell us within 14 days and we will review it. Here is exactly how refunds and cancellations work.
Quick read
The 14-day window
If a purchase is not right for you, email us within 14 days of buying it and we will review your refund request. This applies to the Resklr Pro subscription and to one-time course purchases such as AI Operator: The Basics.
Requests are reviewed case by case. We will look at how much of the course or subscription has been used and whether the problem is something we can fix. After 14 days we are not able to refund a purchase, unless the law where you live says otherwise.
How to ask
Email learn@resklr.com from the address you bought with, or tell us that address, and say which purchase it is. You do not need to give a long reason, but a line about what was missing helps us improve.
We reply by email. If a refund is approved, it is sent through Stripe to the original payment method. Your bank decides how long it takes to show up, usually a few business days.
Cancelling Resklr Pro
Pro renews each month until it is cancelled. To cancel, email learn@resklr.com before your next billing date and we will stop the renewal. Your Pro access continues until the end of the period you have already paid for.
A cancellation stops future charges. It does not refund a period that has already been billed; that is handled under the 14-day policy above.
One-time courses
One-time course purchases are paid once and do not renew. If a refund is approved, access to that course ends when the refund is issued.
Mistakes and duplicate charges
If you were charged twice, or charged for something you did not mean to buy, tell us right away. Those are corrected whenever they are reported, not only inside the 14 days.
Ask for a refund
Email learn@resklr.com with the address you bought with.